- Cashiering duties;
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- Guide residents to make S&CC payment on e-platforms;
- Attend to residents on feedback matters as part of the front line customer service team;
- Assist in cases creation in the system;
- Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;
- Liaise with other team members from other departments pertaining to the feedback or queries cases;
- Assist with Facilities Booking matters;
- House visits;
- Any other duties assigned by the Supervisor.