Customer Service Officer [Singapore]


 
  • Cashiering duties;

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  • Guide residents to make S&CC payment on e-platforms;
  • Attend to residents on feedback matters as part of the front line customer service team;
  • Assist in cases creation in the system;
  • Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;
  • Liaise with other team members from other departments pertaining to the feedback or queries cases;
  • Assist with Facilities Booking matters;
  • House visits;
  • Any other duties assigned by the Supervisor.

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